Quality Management System (Quality in the work environment) Case Study Essay

Quality Management System (Quality in the work environment) Case Study - Essay Example Another reason for introduction of quality management system was the vertical integration of the oil industry. In the present world, with the increasing workload and decreasing resources, standardisation has become a major concern of the world’s oil and natural gas companies and their suppliers. It is the industry which relies highly on API standards in order to get the job done in the right way. Standardisation helps companies to move forward in the right direction besides allowing them to operate safely and reliably anywhere in the world. The standardisation efforts help to assure compliance with government equipment interchangeability to meet the needs of the global industry. (The oil and natural gas industrie’s most valuable resource 2004). Quality management system can be discerned as a series of practices that are constantly being reconsidered and to conform to the international standard. It aims at achieving first class customer service to be derived and at the least costs, and prove to the customers that the supplier in question has an organized and disciplined approach to the achieving that end. ( Fravennec, Trambouze & Baker, p.540). There are three elements of quality management systems that apply to refineries these are: Matter of culture, service to the customer as the quasi religion, implemented by a wide spread network of customer/supplier relationships as possible, based on the contractual approach and monitors by using quantified measures of satisfaction or nonsatisfaction. Technology, that aims continuous improvement which includes a system of correction and prevention of non-quality practices that are reviews by a process of regular audit and a system for continuous improvement to achieve enhancement of quality. Prescriptive, a formal system of procedures to codify, attempts to see that the incident resulting from a